Terms and Conditions

These site terms explain the main rules that apply when you access tangluck.com, create or use a Tang Luck Casino account, play games, claim promotions, use Gold Coins or Sweeps Coins, or request a prize redemption. Tang Luck Casino is a sweepstakes and social casino operated by SpinShift Ltd.

By visiting the site, registering an account, or using any of the services, you agree to follow these conditions of use. They’re written to set clear expectations about how the platform works, what you’re responsible for, and what the operator may do to protect the site, its games, and its players.

What you’re agreeing to when you use the site

Using the platform means you accept the rules in this page, plus any additional rules shown inside the casino, the cashier, the Rewards Center, or within a specific promotion. When a specific offer has extra requirements (like a playthrough rule or time limit), those offer-specific rules apply alongside these general service terms.

If you don’t agree with these terms, you should not create an account or use the services.

Who can use Tang Luck Casino (age, location, and eligibility)

Tang Luck Casino is intended for adults only. You must be at least 18 years old, and you must also meet the legal gambling age requirements in the place where you’re located.

It’s your responsibility to confirm that accessing a sweepstakes-style casino and participating in promotional sweepstakes currency is allowed where you are. The operator may restrict or block access in certain locations.

At the time of writing, the sweepstakes features are not available in California, Connecticut, Delaware, Idaho, Kentucky, Michigan, Montana, Nevada, New Jersey, New York, and Washington. Availability can change, and location checks may be used to enforce restrictions.

Account setup rules you should know upfront

Account registration is meant to be straightforward, but accuracy matters. When you create an account, you agree that:

• The details you provide are accurate, current, and belong to you.
• Your account is registered in your own legal name.
• You will keep your contact details up to date.
• You will follow the “one account per person” rule.

Only one account is allowed per player. Creating or using multiple accounts (including accounts linked by shared devices, payment methods, contact details, or other identifiers) may lead to account closure and the forfeiture of Gold Coin and Sweeps Coin balances, including promotional balances.

Verification checks (age, identity, and payment ownership)

To protect the platform and meet internal compliance requirements, Tang Luck Casino may ask you to verify information before certain actions are approved, including prize redemptions or account changes.

Verification requests may include documents or information that confirm:

• Your age and identity
• Your address or state of residence
• That a payment method used for purchases belongs to you
• Other account details needed to prevent fraud, misuse, or prohibited play

If requested information isn’t provided, is incomplete, or can’t be confirmed, the operator may limit account features (including redemptions) until the review is complete.

Your account is your responsibility (and yours only)

You’re responsible for keeping your login details private and for all activity that occurs through your account. If you believe your account has been accessed without your permission, contact support as soon as possible.

Accounts are personal. You may not share, transfer, sell, or allow another person to use your account. Playing “on behalf of” someone else, or letting someone else play using your credentials, can lead to restrictions or closure.

Gold Coins and Sweeps Coins: how the currency model works

Tang Luck Casino uses two promotional currencies:

Gold Coins (GC) are used for free play entertainment and have no real-world value. Gold Coins are not redeemable for prizes.

Sweeps Coins (SC) may be redeemable for prizes, subject to eligibility, verification, and redemption rules. The platform uses a conversion rate of 1 SC = $1.

Sweeps Coins cannot be purchased directly. They are obtained through promotions, rewards, and free entry methods.

A 1x playthrough rule applies to Sweeps Coins before they can be redeemed. In practical terms, that means SC generally needs to be played through once in eligible games prior to a redemption request.

Sweeps Coins expire 90 days after your last login. Logging into your account resets that activity clock.

Purchases, redemptions, and account balances (what can vary)

Because this is a sweepstakes and social casino, purchases typically relate to Gold Coin packages, which may include promotional Sweeps Coins as part of an offer. Available purchase options may include Apple Pay, Bank Transfer, MasterCard, PayPal, Visa, or other methods shown in the cashier at the time of purchase.

Payment method availability, processing times, fees from third parties, minimums, and limits can vary based on location, account history, verification status, and the payment provider’s policies. Tang Luck Casino does not guarantee that every method will be available at all times.

Prize redemptions are subject to review before approval. Reasonable checks may be applied to confirm eligibility, verify identity, confirm playthrough requirements, and investigate unusual activity.

Key redemption rules and limits currently include:

• A 5% redemption fee applies, capped at $250.
• One redemption request per account per 24 hours.
• A daily redemption cap of $10,000.
• The terms reserve the right to require a minimum of 100 SC per redemption request.
• Redemption requests are processed within 24 hours, with a stated 3-day payout guarantee.
• If payout is not received within 3 days, the platform adds 1% of the redemption amount and refunds the 5% fee.

When possible, prize payments are typically returned through the same payment method used for purchases. Bank transfers may take up to 10 business days.

Bonus rules that can change your balance fast

Promotions at Tang Luck Casino can come with extra bonus terms. Some offers are credited automatically, while others require manual action in the Rewards Center or an opt-in step.

Common conditions that may apply include:

• Eligibility requirements (age, location, one account per person, and other checks)
• A 1x playthrough requirement on Sweeps Coins before redemption
• Time limits to claim or use an offer
• Game restrictions or exclusions for certain promotions
• Maximum redemption limits or promotional caps
• Adjustments if an offer is claimed in error, duplicated, or misapplied

Examples of promotions currently available include a newcomer gift (100 GC + 0.6 SC) and scratch card rewards that can be claimed at set intervals in the Rewards Center. Tang Luck Casino may modify, pause, or withdraw promotions, including scratch card availability, at its discretion.

Game access isn’t guaranteed (and catalogs can change)

The site supports multiple game categories, including slots, table games, arcade games, and live dealer games, with content supplied by third-party studios. Games and features can vary based on location, device, browser, operating system, or account status.

Availability may also be affected by maintenance, software updates, provider outages, or technical issues. The operator may add, remove, suspend, or limit any game, feature, or promotion at any time, including for regulatory, technical, or integrity reasons.

Fair play rules (and what counts as prohibited behavior)

The platform is built to be used fairly. You agree not to use the site for unlawful purposes or in ways that harm the operator, other players, or third-party providers.

Prohibited behavior may include:

• Fraud, identity misrepresentation, or providing false information
• Collusion or coordinated play intended to exploit promotions or systems
• Chargeback abuse or attempts to reverse purchases improperly
• Bonus abuse (including using multiple accounts or devices to claim the same offer more than intended)
• Using bots, scripts, emulators, automation, or other unauthorized software to gain an advantage
• Attempting to manipulate games, results, promotions, or technical systems
• Letting another person use your account or using someone else’s account

When the operator can restrict access, pause balances, or close an account

Tang Luck Casino may take reasonable steps to protect the integrity of the platform. That can include refusing service, limiting features, suspending promotions, pausing a redemption request for review, freezing transactions temporarily, or closing an account when the operator reasonably believes:

• These platform rules or a promotion’s terms have been broken
• Verification is incomplete or cannot be confirmed
• Fraud, misuse, or prohibited conduct may be involved
• A chargeback has occurred and needs to be resolved

Chargebacks may lead to immediate suspension and the voiding of balances until the issue is reviewed and resolved.

Errors, glitches, and incorrect displays (how corrections are handled)

From time to time, errors happen - including game malfunctions, interrupted sessions, incorrect bonus crediting, display mistakes, or balance inaccuracies caused by technical issues.

When an obvious mistake occurs, the operator may correct the error and adjust affected balances, promotions, or results in a fair and reasonable way. If a game provider identifies a malfunction or reporting issue, Tang Luck Casino may rely on the provider’s logs and records to help resolve the situation.

Responsible gaming and player protections

Gambling should be treated as entertainment, not as a way to make money. If playing stops feeling fun, it’s worth taking a break and getting support.

Tang Luck Casino offers responsible gaming tools that can include purchase limits, play limits, temporary breaks, and self-exclusion options. These tools must be requested through customer support.

Intellectual property (what you can and can’t reuse)

The website’s design, branding, logos, original text, graphics, and software elements are owned by the operator or used under license. You may not copy, reproduce, republish, distribute, or commercially exploit site content without written permission, except where allowed by law for personal, noncommercial use.

Third-party providers and linked services

Some parts of the service rely on third parties, including game studios and payment processors. This means certain features may be affected by a third party’s availability, rules, or technical limits.

If the site includes links to external services or resources, those are provided for convenience. Tang Luck Casino does not control third-party sites and is not responsible for their content or practices.

Liability limits (plain-English version)

Tang Luck Casino is not responsible for losses or damages caused by circumstances outside reasonable control, including:

• Interruptions, outages, maintenance, or technical failures
• Compatibility issues with unsupported devices, browsers, or connections
• Player error (such as sending information to the wrong address or using an outdated payment method)
• Third-party failures involving games, payment providers, or network services
• Misuse of the platform or violations of these rules

Nothing in this section limits rights that cannot be limited under applicable law.

“As is” and “as available” service (no promises of uninterrupted access)

The website, games, and services are provided on an “as is” and “as available” basis. Tang Luck Casino can’t promise uninterrupted access, constant availability of every game or promotion, or error-free operation at all times.

Updates to these terms

The operator may update these site terms from time to time to reflect operational changes, new features, legal requirements, or security needs. The most recent version posted on tangluck.com applies from the date it’s published, unless a different effective date is stated.

Checking this page periodically is a good habit, especially before claiming a new promotion or requesting a prize redemption.

Other policies that may apply

Additional pages may apply depending on how you use the platform, including a Privacy Policy, Cookie Policy, bonus-specific rules, and policies connected with identity verification and anti-fraud practices. Review them when relevant, since they help explain how accounts, promotions, and data are handled across the site.

Contact Tang Luck Casino

Questions about these conditions of use, your account status, verification, or a specific promotion can be sent to the official support team at “support@tangluckcasino.com”. Live chat may also be available on the site when support agents are online.

Using Tang Luck Casino means following these platform rules so gameplay, promotions, and redemptions work consistently for everyone. Continued access and account activity indicates ongoing acceptance of the current terms posted on the website.